No charge until you get your bitcoin back.
We'll brute force your crypto wallet until we find your password.
Seed list incorrect/incomplete? We fix that!
If your wallet does not open for any reason, we can extract your keys
Extract your Bitcoin from your wallet device.
Step 1: Understand your situation
First, we’ll ask you to describe your situation and agree to our service contract. We support communications by email, phone, encrypted messaging app, or in-office visit in Denver, Colorado. (See this FAQ on the kinds of recoveries we can perform.) Before we proceed, you will be informed whether recovery is likely or not.
Step 2: Gather required information
If you have your wallet file, you can send it directly to us by an encrypted channel or physical delivery. If you don’t know how to find it, we’ll guide you over a phone call, email, or in-person visit. If we’re helping you with a damaged device, we’ll provide you with shipment information.
If you don’t remember your password, we’ll ask you for a list of sample passwords you might have used.
Step 3: Recover your Bitcoin or another cryptocurrency:
Once we have received the information needed to start processing your situation, you will receive confirmation that we’re ready to begin, and another we start on your case.
For forgotten passwords:
We’ll create a list of tokens to submit to our brute force tool. These tokens are designed to test every possible variation of your password ideas.
For corrupt or deleted wallets:
We wrote the top guide to the recovery of corrupt or deleted Bitcoin wallets. We follow this process when possible.
Step 4: Returning your Bitcoin back to you
After a successful recovery, we’ll ask for a destination address to returning your coins, minus our fee. Our service includes advice and assistance on setting up a new, secure wallet.
Step 5: Removing your personal data
After the recovery is complete, or if we notify you that recovery is not possible, we will securely delete your personal data. If you sent us a device, we will offer to ship it back to you or to destroy the storage media.
Schedule a video call, visit the office in person, do background research on my LLC, and watch my interviews.
Most recoveries are done the same business day you provide your information. For supported scenarios, recovery is guaranteed.
Simple recoveries can be completed within a single business day. No fee until your wallet is back.
Real Professionals You Can Meet In Person
David is the Managing Partner of Vellum Capital, a cryptocurrency-focused hedge fund founded in 2018. At Vellum, he oversees cryptocurrency operations, security, counterparty relationships, market research, and digital marketing.
In 2013, David built a cryptocurrency exchange for the Asia-Pacific market.
In 2017, David founded The Bitcoin Consultancy. He has advised thousands of customers on cryptocurrency-related issues.
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