This service contract is provided by Veksler Consulting LLC (“Company”, “we”) effective November 9, 2021, for all services provided to clients in relation to cryptocurrency recovery services (the “Service”).
About The Service
After submitting your contact details through the “Contact us” form, we will contact you and ask you to provide more information required for the provision of the Service, such as:
passwords you normally use, details of the encrypted cryptocurrency wallet file, public crypto addresses that you use (if available), crypto seed phrases, (if available), and a new cryptocurrency wallet address to receive the recovered funds to, in case we successfully recover your wallet.
If we manage to recover your cryptocurrency wallet, we will notify you of the successful recovery, and transfer the funds found in the recovered wallet (minus our service fee) to your new wallet according to the new address you provided.
We will collect a mutually agreed, non-refundable fee if (and only if) we are successful at recovering the funds. The fee is 20% of recovered assets if the value of coins at the time of recovery is less than 10 Bitcoin, 15% if the value is between 10 and 100 Bitcoin, and 10% if over 100 Bitcoin.
By submitting your wallet information and your password information to WE you are agreeing to the following terms:
1. I affirm that I am either the sole legal owner of the coins for which password recovery services are to be performed or that I have the legal right to access those accounts and all data and cryptocurrency contained within them.
2. I affirm that I am not involved in any attempts to obtain unauthorized access to coins or data legally owned by a person other than myself.
3. I understand that we will make a best-effort attempt to recover my wallet, but that we have sole discretion over the amount of computational resources that will be spent on any individual recovery attempt.
4. Client must pay return shipping costs within 31 days of being notified that recovery service is complete (whether successful or not) if they wish to recover their device.
Privacy and Intellectual Property
We will not use customer data for any purpose other than cryptocurrency recovery without express written permission. All confidential data will be deleted upon client request.
We will return, destroy, or delete all client assets including computers, hard drives, wallets, etc. upon request.
Changes To Terms
From time to time, we may change these Terms, in whole or in part. Changes will take effect immediately for new customers. For existing customers, any change in fee structure will only apply if the change is in their favor (i.e. a lower fee). Your continued use of the Service after the effective date of the amended Terms constitutes your consent to the amended Terms.
Applicable Laws and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado (United States), without regard to conflicts of law principles.