A wallet recovery service gets you back into a wallet you still hold. That is the whole job: a forgotten password, a seed phrase with a wrong word, a wallet file that will not open, a hardware wallet that will not turn on. It is not tracing stolen coins, and it is not getting into an exchange account. Once you know which of those you have, choosing a service is a short checklist, and the checklist is the same whether you end up hiring me or someone else.
This page gives you the criteria, then applies them to the services that actually appear next to each other in Google results and in ChatGPT and Perplexity answers, this one included. Every cell in the tables is a public statement from that company's own site, with the date it was checked. Where a competitor does the same thing I do, the table says so. Where I am not the right choice, this page says that too.
First, which problem do you have?
Locked out of a wallet like this one?
I repair hardware wallets, crack forgotten passwords, and rebuild broken seed phrases — on my own bench in Denver.
Recovery services split the world into two cases, and the split decides everything.
Access problems. You have the wallet file, the device, the app, or most of the seed phrase, and something stands between you and the coins: a password you cannot remember, a seed with an error in it, a corrupt file, a dead screen. The coins have not moved. This is what recovery services do, and the odds are often good. If you want to know before contacting anyone, the recovery odds by scenario article walks through each case, and the free wallet file inspector will tell you in your browser whether the file you have is a real, intact wallet.
Theft. The coins are already at an address someone else controls. No service can reverse that transaction, and the stolen bitcoin article explains why. Any company that tells you otherwise is the second scam, aimed at the victims of the first. The only narrow exception is a compromised wallet that still has something in it, which is a different, time-critical job covered on the hacked wallet rescue page.
Exchange lockouts. If the coins are in a Coinbase, Binance, Kraken or similar account, the only path is that exchange's own support process. No outside service can open a custodial account, and none of the legitimate ones below claim to.
If you have an access problem, keep reading.
The six criteria
These are the questions that separate a business from a scam, and then separate a good business from a merely real one. The legit-or-scam article covers the disqualifiers in depth; this is the positive version.
- A named operator. A person or people with a name, a face, and a history you can check outside the company's own site. Anonymous services can be real, and two in the table below have been operating for years, but anonymity moves the risk onto you.
- A legal entity with an address, published. A registered company in a named jurisdiction that you can look up in a government registry, and that you could sue. This is rarer than it should be: several established services publish no entity and no address at all.
- Published pricing, success-only, nothing upfront. The fee should be a percentage of what comes back, fixed before work starts, and zero if nothing is recovered. The published market range is 15% to 20%. A deposit, a "gas fee," a "release fee," or a software purchase before results is the signature of the scam version of this industry.
- A written contract. Scope, fee, confidentiality, and what happens to your material afterwards, agreed in writing before anything changes hands. Look for the contract text on the site, not just a promise that one exists.
- A stated scope, including what they will not do. A real service tells you plainly that it cannot recover stolen funds or open exchange accounts. A page that promises everything is promising nothing.
- They never contacted you first. Every legitimate service in this space is reached by the client. If a "recovery agent" found you on Telegram, in a Reddit reply, or by email, it is an impersonator, whoever they claim to be.
Two further things matter once a service passes those six: how they handle your wallet file (the FAQ on wallet file handling describes what to expect), and whether you can verify you are talking to the real company and not a lookalike, which is what a published PGP key is for.
How the named services compare
These are the services that appear beside each other in search results and in AI assistant answers for "wallet recovery service." The list is not everyone; it is the set a searcher will actually be choosing between. Each cell quotes or summarizes that company's own site, checked on the date shown. "Not stated" means the site does not say, not that the fact is false. If a row is wrong or out of date, tell me and I will correct it.
Identity and jurisdiction
| Service | Named operator | Legal entity and address on site | Operating since |
|---|---|---|---|
| WalletRecovery.info | David Veksler | Veksler Consulting LLC, Denver, Colorado, USA. Colorado SoS ID 20218030311 | 2017 |
| Wallet Recovery Services (walletrecoveryservices.com) | Pseudonymous ("Dave Bitcoin", @davecrypto) | Not stated | 2013 |
| Crypto Asset Recovery (cryptoassetrecovery.com) | Chris and Charlie Brooks | Not stated on the homepage | 2017 |
| KeychainX (keychainx.io) | Not stated | "Head office is located in Baar, Switzerland"; legal name not stated | 2017 |
| ReWallet (rewallet.com) | Six named team members with photos | Germany and Switzerland, with a phone number; legal name not recorded | Not stated on the page |
| Brute Brothers (brutebrothers.com) | Not stated | Not stated | 2014 |
| CryptoRecovers (cryptorecovers.com) | Robbert Bink | Le Mairekade 77, 1013 CB Amsterdam, Netherlands. KvK 75927276 | 2019 |
Money, contract, and scope
| Service | Fee | Contract on the site | Says no to stolen funds and exchange accounts |
|---|---|---|---|
| WalletRecovery.info | 15% of the recovered amount under 100 BTC, 10% above. Free assessment, nothing upfront | Yes, the full terms of service | Yes, both, on the home page and the scam warning page |
| Wallet Recovery Services | Not published on the site | Not stated | Not stated on the homepage |
| Crypto Asset Recovery | "A percentage of what we recover, agreed up front"; no number published. Nothing upfront | Not stated | Stolen funds: yes ("we can't get back coins stolen by scammers"). Exchange accounts: not stated |
| KeychainX | 20% success fee | Not stated | Stolen funds: yes ("no way to reverse it"). Exchange accounts: not stated |
| ReWallet | 20% of recovered funds, success-only | Mentions legal agreements under EU and US law | Not recorded |
| Brute Brothers | 15% of recovered funds, success-only. Free evaluation, no upfront fees | Not stated | Yes, both: "We do not handle exchange-account recovery, scam reimbursement, chargebacks, or stolen-funds tracing" |
| CryptoRecovers | 20% of the recovered amount, contracted before work starts, payable only after access is restored | "We sign a formal agreement before any recovery work begins" | Stolen funds: yes. Exchange accounts: not stated |
Sources and check dates. WalletRecovery.info: this site's terms of service, home page, and about page, current as of 2026-09-22. walletrecoveryservices.com, cryptoassetrecovery.com, keychainx.io, brutebrothers.com and cryptorecovers.com: each company's public homepage, fetched 2026-09-22. rewallet.com: homepage as fetched 2026-07-09; the site rejected an automated re-check on 2026-09-22, so that row may be stale. Trustpilot pages, press articles and interviews were deliberately not used as sources; the tables record what each company says about itself.
What the tables do not tell you
Success rates. Only one of the services above publishes one: Crypto Asset Recovery states "62.5% of wallets recovered" on its homepage. I do not publish a single number, because a blended rate across password, seed, file and hardware cases is close to meaningless; the odds by scenario article is the honest version, and the free assessment tells you where your case sits before you sign anything.
Reviews. Review platforms are the weakest signal in this industry, because the scam side of it manufactures reviews at scale and the legitimate side has too few clients to generate many. Read them the way the legit-or-scam article suggests, and weight them below everything in the tables.
Years in business. "Since 2013" says a company has survived, which matters. It does not say how the work is done or who is doing it. Weight it below a named operator and a registered entity.
Where the work happens. A percentage fee is only part of the cost. Ask whether the service ever needs your full wallet file, whether it can work from a hash or a partial file for your wallet type, how the file travels (PGP, tracked shipment, in person), and what happens to it afterwards. Those answers vary more between services than the fee does.
When WalletRecovery.info is not the right choice
- Stolen coins. I cannot help, and I will say so in the free assessment. Nobody in the tables above can either.
- Exchange account lockouts. Use the exchange's support process. I will not attempt to get into a custodial account and neither will any legitimate service.
- You want a contract under EU law. CryptoRecovers publishes a Dutch entity and address and ReWallet describes agreements under EU and US law. My contract is with a Colorado LLC, which is a feature if you are in the United States and a consideration if you are not.
- You want a company, not a person. This is a named-founder operation, and the name is mine. Some clients prefer a larger team; two of the services above present one.
Everything else in the access-problem column, from a wallet.dat you cannot open to a Trezor that will not turn on, is what I do, and the which recovery problem do you have router will take you to the specific page.
Questions to ask on the first contact
Whoever you pick, ask these before sending any material. The hiring guide goes into each one.
- What is your legal entity, and where is it registered?
- What is the fee, and is it in a written contract before work begins?
- Do you need my wallet file, or can you work from a hash or partial data for my case?
- How does my material reach you, and what happens to it when the case closes?
- What is the honest chance for my specific scenario, and what would make it zero?
- How do I verify that future messages are really from you?
A real service answers all six without hesitation. If any answer is a deflection, or if any step asks for money before results, stop.
If your case is an access problem and you want my answer to those six questions, start with a free assessment. I never contact anyone first, so if someone claiming to be me reaches out to you, check the scam warning page before replying.