Forgetting a wallet password does not automatically mean the coins are gone. If you still have an encrypted wallet file, backup, or account export and can remember useful fragments of how you made the password, there may be a focused recovery search worth attempting.
This is not an online-account password reset. We work with the wallet material you control, then build a search around real information rather than blind guessing.
Cases we evaluate
Old desktop-wallet passwords. Bitcoin Core wallet.dat, Multibit, Electrum, and similar encrypted wallet files can sometimes be tested offline when a usable copy of the file remains.
Legacy web-wallet backups. An old Blockchain.info or Blockchain.com backup may be recoverable when you have the encrypted file and meaningful password clues. See the Blockchain.com recovery page for that specific situation.
Forgotten hardware-wallet passphrases. A valid recovery seed that opens an empty wallet can indicate an optional passphrase is missing. This differs from a device PIN or phone passcode, and the facts of the case matter.
Password-protected archives or exports. Some clients find an old wallet backup inside an encrypted archive or on a drive that has not been accessed in years. Preserve the original before attempting repairs or conversions.
What makes a case viable
The strongest cases have both a wallet backup and remembered password material. Useful clues include words you used at the time, capitalization habits, substitutions, number patterns, common endings, approximate length, language, and a few realistic examples. A long list of unrelated guesses is less useful than an honest description of your old password habits.
We will also ask what wallet software created the file and whether you know a receiving address or transaction history. That lets us check a successful candidate against the right wallet without relying on hope.
Keep the wallet safe
- Make a copy of the original wallet file or backup before trying software.
- Do not upload it to a website advertising instant recovery.
- Do not send a complete seed phrase to an unsolicited contact.
- Describe what you have through the free evaluation form; we will explain what material is needed for a serious case.
For a wallet file that is damaged or will not open, see corrupt wallet-file recovery. For seed backup mistakes, see seed phrase recovery.